Front Office Agent (STARS)*

#be_a_triSTAR

We are looking for triSTARS – people who are passionate about what they do. With us, YOU count, with all your talents and ideas. Together we can make a difference that really counts.

Become part of our team at ibis / ibis Budget Berlin Airport
and apply as
Front Office Agent (STARS)* with immediate effect

You are happy to take on these tasks:

• You see yourself as a host, give our guests a warm welcome and deal with them openly and charmingly
• You carry out the check-in and check-out of our guests
• You accept and process reservation requests
• You will be responsible for cash management and debtor control
• You carry out all administrative tasks at the front office safely and independently
• You contribute to an effective and efficient operational process in early, late & night service
• You ensure an active flow of communication between all areas of our company

What you can expect from us:

• An excellent employer (TOP employer for medium-sized companies 2018 – 2024 according to Focus-Business)
• An open-ended employment contract
• A salary increase of at least 3 every 12 months
• No less than 30 days of vacation per year
• 25% night bonus from 10 pm – 7 am
• Reward system with your own company credit card
• A pleasant working atmosphere
• Plannable working hours
• Compensation for overtime worked
• Participation in a young company with strong expansion
• Extensive training in all processes and standards by our experienced triSTARS
• A company with strong values and guidelines
• Room for development, growth and food for thought
• Development opportunities to become a Front Office Supervisor
• Provision and cleaning of uniforms
• Various employee discounts on events, services and products as part of a corporate offer
• Worldwide discounts at Accor hotels

* We are looking for triSTARS, not letters. We welcome people of all genders & ages, religions, disabilities, sexual and romantic orientations and backgrounds. Honestly, it’s a shame that we make a distinction here at all.

This is us:

We, the tristar hotel group, manage over 40 hotels and three headquarters in Germany, Austria and Switzerland. Together with you, we are more than 1,200 people and, as an expanding company, we operate hotels of the franchise partners IHG Hotels & Resorts, Hilton Worldwide, Accor Hotels and Marriott International. For three years in a row, we have been recognized as the best employer in the hotel industry.

This is your workplace:

At the beginning of 2025, the tristar hotel group will open two brands of the Accor Group as a franchisee: ibis Berlin Airport and ibis budget Berlin Airport. Only 10 minutes away from Berlin-Brandenburg BER Airport, the two brands, which share a building there, offer exactly what our guests expect according to their wishes, needs and budget and form a perfect symbiosis.