Mainzer Stadtbad GmbH is part of the Mainzer Stadtwerke AG group of companies. We are renovating and modernizing the traditional swimming pool location. Our aim is to create an attractive municipal swimming pool for everyone in Mainz and the region. Help shape this goal!
Your tasks
Ensuring smooth operations in the reception/checkout/information area
Conducting personal and telephone sales and advisory discussions on the subject of „swimming pools“
Cashiering and secure handling of various means of payment
Managing the amounts of money collected, change and card and voucher stocks
Processing customer complaints to the extent possible
Dealing with the usual correspondence
Your qualifications
Completed vocational training (preferably commercial, e.g. in the hotel industry)
Professional experience in customer-related areas and strong customer and service orientation
Confident handling of MS Office applications